# Shared understanding happens through conversation ![Four-panel illustration of people thinking they’re on the same page but aren’t until they draw out what they’re thinking on a whiteboard.](shared-understanding-four-panel.png) Illustration from [[Jeff Patton]]’s book, [*User Story Mapping*](https://www.joshuarudd.com/uservoice-design-system/). Related: - [[Shared documents are not shared understanding]].