Types of outcomes

In her book, Continuous Discovery Habits, Teresa Torres defines three different types of outcomes:

Business Outcome

  • Business value; how well a business is progressing
  • Start with financial metrics
  • Business outcomes are often lagging indicators, measuring things after they have happened.

Product Outcome

  • How the product drives business value; how well the product drives the business forward

Traction Metric

  • Usage of specific features
Types of outcomes
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