From [[Torres - Continuous Discovery Habits|Continuous Discovery Habits]] by [[Teresa Torres]]. 1. Outcome-oriented 2. Customer-centric 3. Collaborative 4. Visual 5. Experimental 6. Continuous ## Outcome-oriented Think in outcomes rather than output: What you ship is less important than the value or impact it creates for your customers and business. ## Customer-centric [[Fred Reichheld]] talks at length about this in his book, [[Reichheld - Winning on Purpose|Winning on Purpose]]. The purpose of a business should be to enrich the lives of its customers. [[Peter Drucker]] argues that serving customers is how businesses will generate profit. [^drucker] [^drucker]: [[Torres - Continuous Discovery Habits|Continuous Discovery Habits]], page 25 ## Collaborative Make team decisions while embracing the expertise and knowledge each member brings. Torres focuses on the product trio: a product manager, designer, and software engineer. ## Visual Humans are intrinsically spatial thinkers. Go beyond written and verbal communication. ## Experimental Think like a scientist: test assumptions and gather evidence. ## Continuous Discovery doesn't happen just at the beginning of a project, it happens throughout the delivery process. > "We tend to take our six-month-long waterfall project, carve it up into a series of two-week sprints, and call it "Agile." But this isn't Agile. Nor is it continuous. A continuous mindset requires that we deliver value with every sprint." —[[Teresa Torres]], *[[Torres - Continuous Discovery Habits|Continuous Discovery Habits]]*