OKRs

OKRs stands for Objects and Key Results. The objective is qualitative, and the key results are qualitative. OKRs are used to align people around a bold goal over a set period of time (usually 3 months). You know whether you’ve achieved your objective based on your key results during the set timeframe.

OKRs are stretch goals—not business as usual. The right level of stretch is often a 50/50 chance of making it. If confidence is really high of achieving the goal, it probably isn’t lofty enough for an OKR. If it’s too low, and the org looks at failure as punishable, then people will not shoot for lofty goals.

Not everything you do needs an OKR—save them for mission-critical strategic efforts.

Objectives

An objective is a single sentence or statement that is qualitative, inspiring, time-bound, and actionable. A good objective gets people excited, and is achievable in the near-term (1–3 months, for example). It’s like a short-term mission statement.

Examples of good objectives (borrowed from Christina Wodtke):

  • Pwn the direct-to-business coffee retail market in the South Bay.
  • Launch an awesome MVP that Delights Product Managers.
  • Transform Palo Alto’s coupon using habits.
  • Use onboarding as a lever for growth.
  • Give new users that “aha moment”.

Examples of poor objectives (which are really KRs):

  • Sales numbers up 30%.
  • Double our user-base.
  • 2 Million in revenue

So, how do we know if we’ve met our objective? That’s where key results come in.

Key Results

Key results are measurable outcomes: they quantify what achieving the objective looks like. They can be based on anything you can measure, like growth, engagement, revenue, performance, and quality.

Good example KRs:

  • 40% of users return twice within a week
  • SUS score of 83.3 or above
  • 15% conversion
  • 2 million in revenue
  • Increase self-serve activation rate from 10% to 30%
  • Reduce activation steps from 9 to 3

Bad example KRs:

  • (Anything that is a completion-based task)

Things to add

  • What about tasks?
  • Tracking OKRs
  • OKRs for design—sometimes it's just supporting other team's OKRs, sometimes it's not

Reference

Related

OKRs
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