Guiding principles for [[User onboarding]] are: 1. Integrated ^8CEBF658-E00F-40EA-8429-1090E1591B8B - Make the product’s in-app onboarding indistinguishable from the normal product itself, helping people form a bond with the product and get into the immediate groove. - Integrate relevant “just-in-time” guidance within the product, not distracting tours, videos, or pulsing dots that pull people from what they're trying to do naturally. - Antonym: Distracting, Annoying 2. Empowering - Guide people towards making valuable progress and meaningful accomplishments *rather than just understanding the UI*. - Examples: Avoid reiterating what the UI should already make clear, like using Coachmarks or Guiders. This may be a sign of a bad design. - Antonym: Controlling 3. Steadfast - Onboarding can take days or weeks, and shouldn’t just be a few moments of being bombarded with information. - People should be able to be reminded about what something does when it’s relevant, and not have to remember everything before it becomes relevant ([[Recognition rather than recall]]). - Examples: Emails - Antonym: Flaky --- ## Reference Bulletproof User Onboarding. (n.d.). Retrieved March 1, 2021, from UserOnboard website: [https://www.useronboard.com/bulletproof-user-onboarding/](https://www.useronboard.com/bulletproof-user-onboarding/)