You can't make yourself think faster

  • The product of a knowledge worker’s job is decisions
  • Good decisions are supported by a lot of thinking
  • The number of decisions you make doesn’t matter—only how good they are
  • Schedule time to do nothing but think
  • You can’t make yourself think faster
  • For many organizations, the dominant message is to hurry up all the time
  • Speeding up often results in poor decisions, creating future problems
  • Delaying non-critical tasks doesn’t save time in the end
  • When under pressure, the quality of decision making plummets
    • Different perspectives gets missed
    • Edge cases get missed
    • Thinking ahead gets missed
  • You can make better decisions by reducing the pressure you’re under

Reference

… managers put pressure on their subordinates through a range of methods. DeMarco lists the following examples:

  • “Turning the screws on delivery dates (aggressive scheduling)
  • Loading on extra work
  • Encouraging overtime
  • Getting angry when disappointed
  • Noting one subordinate’s extraordinary effort and praising it in the presence of others
  • Being severe about anything other than superb performance
  • Expecting great things of all your workers
  • Railing against any apparent waste of time
  • Setting an example yourself (with the boss laboring so mightily there is certainly no time for anyone else to goof off)
  • Creating incentives to encourage desired behavior or results.”
You can't make yourself think faster
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