> When someone starts talking, our minds listen for: > > 1. Reasonably guess what they are going to say. (E.g., "I know what you are going to say.") > 2. Identify a pattern. (E.g., "I know where you are going with this.") > 3. Something we disagree with (E.g., "That's wrong.") > > Instead of making the conversation about you, work to understand the other person's perspective as well as they do. You don't have to agree. You do have an obligation to understand. A conversation is not a race to make a point, but rather an exploration of someone's mind. —[[Shane Parrish]]